Our Customers

MSL has the expertise and the ability to satisfy the demands of a wide variety of customers because of these unique advantages:
 
  • Massive stock holding
  • Industry knowledge
  • Large, trained sales team
  • Nationwide distribution network
  • Functional packaging
  • Strong brand
  • Merchandising and marketing expertise

Each of our branches has a fully stocked warehouse with an emphasis on products that are specific to the local industries. This local knowledge and personal service means that customers can talk with somebody who knows their business and their working environment.

 

Industrial and Manufacturing


Our account managers in this area focus solely on industrial and manufacturing customers, advising of suitable products (or creation of new ones if existing products are not suitable) and ensuring that orders are delivered on time.

We understand that although fasteners may be a small element of the products our customers manufacture, the absence of them can shut down an entire production line, costing potentially thousands of dollars. Because of this we provide unsurpassed personal service to ensure their orders are delivered in full and on time.
 

New Customers

If you do not have an account with us please fill out an account application form and fax to us on 0800 80 60 50

Account Applications:
pdf icon Limited Liability Company
(Pages 4 - 226KB - PDF)
pdf icon Individual, Sole Trader, Partnership, Trust
(Pages 4 - 232KB - PDF)
 

Current Customers

Download order form here. For commonly ordered products contact your Account Manager for a customised order form.

To request a catalogue, contact your Account Manager or our Customer Service team on 0800 42 52 62. Alternately you can view our catalogue in pdf format in the Products section of our website.

For pricing on items you have not previously purchased or been priced on please fill out a Request for Quote form and fax to us on 0800 80 60 50.
Our customers in this area include, but are not limited to:
 
  • Window installers
  • Hardware manufacturers
  • Heat and ventilation manufacturers
  • Structural steel companies
  • Rural manufacturing
  • Dairy industry
  • Maintenance companies
  • Manufacturers of furniture
  • Heavy machinery manufacturers
  • Sporting goods manufacturers
  • Aluminium joiners
  • Truss plants
  • Prehung doors
  • Sign writers
  • Marine and boat manufacturers
 

Construction on Site

Our team of construction representatives call direct on site, advising on the use of Fortress fasteners. Orders are directed through the customers' existing accounts at the building supplies merchant they select.

 

Building Supplies Merchants

Our Fortress brand is stocked by the major retail hardware chains in New Zealand plus a number of independent merchants. The brand is available in various packaging types and sizes suitable for both DIY and trade. Our team of merchandising representatives ensure that full stocks are maintained and that displays and point-of-sale material are up to date.
 
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